Whatever happened to measure twice cut once??

In America everything has a process but we don't handle exceptions well.
In Italy there are only exceptions and no processes.

Everything you do here has to have an imprevisto.

Today's example is from the KITCHEN.

I bought a kitchen. It took months to arrive.

Installation day 1.

The day the workers came to install the kitchen, there were a couple of issues. First, the counter top had not been made yet because the proper stone was not available. That meant that cabinets could be installed but the appliances couldn't go in until the counter was in. That translated to two weeks which (of course) became three weeks with major appliances in my living room and no working kitchen.

Installation day 2

Finally, the workers came again to "finish the job." They noticed that the cabinet door for the dishwasher was just wrong and had to be replaced and the hardware for the cabinet that houses the fridge didn't attach to the fridge correctly. The front panel on the oven was damaged, and one whole side of the wooden table was completely unfinished as if it were going against a wall (which it is not). The cabinet with the extractor hood (I can't remember what we call those things) inside had a shelf with no hole in it to feed through the tube through.

Installation day 3

Fast forward three weeks, the guys come AGAIN. This time, they tried the oven but it didn't work (it blew out the electrical system for the house) and the counter was varnished but half of the counter is done in one style (rustic) and the other half is completely different (modern and flat).

Let's do the math. That's three visits and I still have no kitchen. I would like to say that this is an isolated event, but it's not.

Almost every job we had done in our house had such similar circumstances. In fact, we lived in our house for one month with only one electrical outlet for the entire house, even though the electrical work had actually been done for months. For some reason, those darn outlets just never got ordered. And then when they got here, half of them were wrong for one reason or another and other bits were missing. The holes cut in the ceiling for the lights were too big for the lights that arrived.

I mean, it's one imprevisto after another around here!

Please, give me a process!! Give me some quality control!!

But alas, it is not to be, because Life In Trieste offers bigger lessons in life:

You can't have what you want when you want it.

If it's worth having, it's worth waiting for.